1. Will The pickup executive tamper with my phone while checking?

Answer.

Rest assured, your phone will be in safe hands throughout the process. Please be informed that in order to thoroughly inspect the device, the pickup executive will have to take the tempered glass off your device.

2. Can I sell my financed device or a device bought using EMI?

Answer.

All financed devices or devices purchased on EMI will only be eligible for sale once they are free from the installments. You will, however, have to share an NOC issued by the finance provider stating the same at

3. How do I opt out of the Cashify SMS program?

Answer.

Just send the SMS “CHYSTOP” to 567678. On WhatsApp, reply STOP if you do not want to hear from us on Whatsapp.

4. I bought a new phone for Rs. 25,000/- ten days ago. I am expecting Rs. 24,000/- for it but Cashify is giving very low value for it?

Answer.

When you buy a gadget and sell it in a few days, please don’t expect an ‘almost original’ price for it, as the device now falls under the category of ‘used’. For a professional buyer, the product has already lost 25- 50%

5. What kind of tests are run on my phone and why?

Answer.

All the tests that we do are listed here:

6. What do you do with my old phone?

Answer.

Once a phone is sold to us, we refurbish it and rectify whatever issues it might have. Following which, we sell these devices to retailers so that they can be further sold to customers looking to buy second-han

7. How can I remove/uninstall the Cashify app? Can I delete my Cashify account from the app?

Answer.

o uninstall the Cashify app from your Android smartphone: Head over to the settings menu on your Android smartphone.